If you were a customer prior to Jan 2022

If you were a customer prior to Jan 2022, you may still require access to our legacy services to access your websites, panels and so fourth.

Please note, we are migrating to a more decentralized approach to Domain Registration, Hosting, Apps and so most these legacy services are reaching End of Life and will be discontinued by January 2023.

You should have received instructions how on this may impact you with steps to take going forward, if not, contact us

Wsad.io Technologies Inc host a number of domains on their servers, some for our own use, some for customers and organizations to communicate, others for automation or marketing reasons.

Although each mail server usually uses the same underlining web servers on our network and thus a similar configuration you should ideally try and access your mail through your own domain at https://webmail.yourdomain.com – in case the domain administrator has configured some custom behavior, like, a different mail server (such as Google’s or a third party’s).

Failing that, https://webmail.wsad.io can be used to log into your account as hosted on our servers.

If the services are active or not depend on the configuration for your domain and if you find you are not getting new mail, it may be possible the domain is misconfigured or a third party server is in use.

If your email is @wsad.io or if your email is @yourdomain, the settings will be similar from the context of your email client.

Example user email youremail@yourdomain.com
Your account should then be not in use
Account youremail@yourdomain.com

Settings for your Email Client

IMAP server hostname

mail.wsad.network or
mail.yourdomain.com
IMAP server port 993
Use SSL for IMAP? Yes
IMAP password encryption type Plaintext

POP3 server hostname mail.wsad.network or
mail.yourdomain.com
POP3 server port 995

SMTP server hostname mail.wsad.network or
mail.yourdomain.com
SMTP server port 587
Use SSL for SMTP? Yes
SMTP password encryption type Plaintext
SMTP encryption type STARTTLS

You can access your email directly from your desktop, phone or tablet with a range of popular clients, like Microsoft Outlook, Windows Mail, iMail, Mozilla Thunderbird.

The client you choose will depend on if you are installing on your Desktop or Laptop or your Phone or Tablet and you should check your devices app store for the most appropriate client to use.

Most email clients are able to figure out the correct configuration automaticlly based on your email address, minus your username and password – which you need to know already.

If you are not sure of the configuration needed, see the previous tab. 

You can access your email directly from your desktop, phone or tablet with via our Simple Mail Panel.

  • For day to day use we recommend you use an email client
  • The web client though, provides methods for configuring your account, security and other information. 

Most email clients are able to figure out the correct configuration automaticlly based on your email address, minus your username and password – which you need to know already.

If you are not sure of the configuration needed, see the previous tab. 

You can access the web panel at https://webmail.yourdomain.com or https://webmail.wsad.io 

Should you have difficuties such as

  1. I Forgot my Username and Password

    You should ask your domain administrator first. They will be able to reset it for you. 

  2. I can’t ask my domain admin or I am the domain admin

    Contact admin@wsad.io directly. 

  3. Other technical issues

    Contact info@wsad.io

  4. For anything else

    Use the Contact Form